Your project, step by step

 

Our process is simple, straightforward and transparent. Every Ashmore project moves through three phases, each answering one question, so you always know what's next and what you'll have in hand when each step is done.

 
Your Ashmore Project

Where you start No plans yet? You'll begin with the Concept Phase. Already have plans? You can go straight to Pre-Construction.
No surprises

Three agreements, one at a time

You never commit to more than the next phase. Each agreement is presented in person, with time to ask questions before you sign.

01 / 03

Concept Design Agreement

Presented after your feasibility meeting

Engages our design team to create three concept options for your home, each with a budget range.

02 / 03

Pre-Con Agreement

Presented with your final concept

Your intent to build. It commits you to the planning and due-diligence phase, not to a final scope or price. Once signed, you receive a start date and your project manager.

03 / 03

Final Contract

Presented at the end of Pre-Construction

A fixed-price contract built on completed plans, finalized selections and what our trade partners verified on site.

Who?

Sales · Getting to know you

Two short conversations to understand your project and decide together whether it's a fit.

Introductory call

Phone10 min

What happens

  • We learn about you, your home and your project
  • A quick overview of Ashmore and how we work
  • We ask whether you already have plans

What you'll receive

  • Your feasibility meeting date, sent through your Ressio project portal
  • A short guide on how to prepare
  • Our process video
  • Our design pricing sheet

Feasibility meeting

At your home1 hr

What happens

  • We confirm the project is a good fit
  • We capture a 3D scan of your space, take site photos and collect any existing plans
  • You share your inspiration and what isn't working today

What you'll receive

  • Your Concept Design Agreement, including your 3D scan, square-foot design pricing, and a clear explanation of what's included, what's next and what's excluded
Milestone 1Sign

You sign the Concept Design Agreement

Our office takes it from there and schedules your first design meeting.

  • Your project is set up in Ressio
  • Your design invoice is sent
  • Your 3D scans go to the design team
What?

Concept Phase · Shaping the idea

You see three different directions for your home in 3D, each with a budget range, then we refine your favorite into a final concept.

Initial design meeting

At your home1–2 hr

What happens

  • Our designers walk your home with you
  • We talk through your wants, wishes and pain points
  • We verify the details we'll design around
  • We schedule your first design review

What you'll receive

  • A follow-up message confirming the date and time of your first design review

We design your concepts

Our team at workAbout 3 weeks

What we're doing

  • Drawing your home as it stands today
  • Creating three design options, each with a floor plan, a live 3D walkthrough and a 3D rendering of the look and feel
  • Pricing a budget range for all three

Concept review

At our office1–2 hr

What happens

  • We present your three concepts and their budget ranges
  • You tell us what you love and what you'd change
  • We schedule your final concept presentation

What you'll receive

  • Printed copies of your plans
  • A follow-up message with the plans attached
  • Confirmation of your next meeting

We refine your design

Our team at workAbout 1 week

What we're doing

  • Revising the plans based on your feedback
  • Preparing your Pre-Con Agreement

Final concept presentation

At our office1–2 hr

What happens

  • We present your final concept
  • We walk you through the Pre-Con Agreement

What you'll receive

  • Your Pre-Con Agreement with the final concepts attached
Milestone 2Commit

You sign the Pre-Con Agreement

Your project is officially on our calendar.

  • You receive your start date
  • You're assigned a project manager
  • Our full team reviews your project together
How?

Pre-Construction · Making it buildable

Your cabinets, finishes and site details get settled one by one. Selections and trade-partner site visits happen in this phase at no added cost beyond your design fee.

Layout & finish alignment

At our office1–2 hr

What happens

  • We confirm your final layout and make any last tweaks
  • We introduce selections and finish tiers
  • We schedule your cabinet meeting

What you'll receive

  • Your confirmed final layout
  • Cabinet meeting confirmation
  • Cabinet tier sheets
  • A guide to preparing for your cabinet meeting

Cabinet prep & permits

Our team at workAbout 1 week

What we're doing

  • Reviewing your cabinet plan internally
  • Pulling your permits

Cabinet & millwork meeting

At our office1 hr

What happens

  • We plan how you'll use every cabinet
  • We choose the look: door styles, panels, feet and more

What you'll receive

  • Your cabinet layout, the following week
  • An updated estimate with your layout and cabinet details
  • Your selection proposal

Selections & site verification

Selections + site visitsAbout 2 weeks

What happens

  • You choose your finishes
  • We confirm or revise drawings to match
  • Our trade partners visit your home with your PM to verify site conditions

What you'll receive

  • Your selections, entered in Ressio for your approval

Final site & selection walkthrough

At your home1–2 hr

What happens

  • We confirm and review every selection
  • Your PM walks through construction logistics
  • We schedule your final contract meeting

What you'll receive

  • A follow-up message confirming your final contract meeting

We prepare your contract

Our team at workAbout 1 week

What we're doing

  • Writing your fixed-price final contract
  • Completing your final plan set
  • Completing your final cabinet drawings

Final contract meeting

At our office1 hr

What happens

  • We review your final contract, plans and cabinet set together
  • You approve and sign

What you'll receive

  • Your signed, fixed-price contract
Milestone 3Build

You sign the Final Contract

Your project moves into construction on the start date you were given.

  • Your PM leads the build from here
  • Your construction schedule is visible in Ressio
Who you'll work with

Your Ashmore team

You'll meet different specialists as your project moves along. Each one owns their part from start to finish.

S

Sam

Owner / Sales

Your first contact. Back at the end for your final contract.

J

Jacob

Director of Design & Preconstruction

Oversees your design from first visit to final contract.

A

Anna

Office & Scheduling

Sets up your project, invoices and meetings at each milestone.

J

Jade

Architectural Designer

Turns your design into accurate, buildable plans through to your final plan set.

I

Isabella

Spatial & Concept Designer

Shapes your layout and the look and feel of your concept options.

B

Ben

Estimator

Prices every option so you see real budget ranges early.

D

Duchess

Selections Coordinator

Guides you through finishes and keeps every choice organized.

C

Cole

Cabinet Director

Designs your cabinetry and millwork around how you live.

PM

Julian, Jeff & Dan

Project Managers

One is assigned to you when you sign the Pre-Con Agreement and leads your site visits and build.

Staying in the loop

Everything in one place

From your first call, your project lives in Ressio, our client portal. It's where you'll find:

  • Messages and meeting confirmations from our team
  • Your plans, scans and documents
  • Your selections, ready for your approval
  • Your construction schedule, once building begins
White herringbone kitchen backsplash

Ready to get started?